JODY CROSS
Communication
Specialist
LOGICALLY SPEAKING
(816) 536-8522
jodycross@logicallyspeaking.org
QUALIFICATIONS
· 23 years experience speaking in public
· 19 years experience working in communication field
· 12 years experience teaching in communication field
SKILLS
· Adapting to different audiences, tailoring messages to each particular organization’s needs and connecting with audience members
· Communicating and quickly establishing rapport with individuals and/or groups from CEOs and presidents to entry level employees
· Analyzing people, group dynamics, organizational cultures and situations to facilitate productive discussions and creatively solve problems
SPEAKING &
COACHING EXPERIENCE (Training Workshops & Executive Coaching)
· 2008 – Present Networking Trainer (approximately 16 per year)
Business Networking International, Kansas City, MO
· 2010 Managing Organizational Change
Hallmark Cards, Inc., Kansas City, MO
· 2010 Constructing Message Points
BEMA, (Baking Industry Association), Kansas City, MO
· 2010 Connecting With Your Community
American Business Women's Association, Kansas City, MO
· 2010 Networking Effectively
Gladstone Chamber of Commerce, Gladstone, MO
·
2010 Resolving
Conflict
Business
Networking International, Kansas City, MO
· 2010 Love (within Lent Celebration)
New Song Church, Kansas City, MO
· 2009 Improving Sales Presenting Workshop
Aflac,
· 2009 Public Speaking as a Marketing Tool Workshop
KC Regional Association of Realtors, Kansas City, MO
· 2009 Business Communication Workshop
American Society of Women Accountants, Springfield, MO
· 2009 Public Speaking Message Points Workshop
Safe Place For Kids,
· 2009 Radio Commercial Writer & Director
Christian Brothers Roofing,
· 2009 Sales Presentation Program Creator & Trainer
WJ Ballard Home Improvement,
· 2009 Strategic Planning Facilitator
Gladstone Chamber of Commerce,
· 2009 Public Speaking as a Marketing Tool Workshop
Continental Title Company,
· 2003 – 2009, Communication Instructor
1997-1999 Rockhurst University, Kansas City, MO
· 2008 Negotiating Effectively in Business and in Life
American Business Women's Association,
· 2008 Improving Public Speaking
Ernst & Young, Ethnic Diversity Network,
· 2008 Networking
Running Effective Meetings
Leadership Team Building
New Song Church,
· 2008 Differences in Conflict Styles
Security Insurance Agency,
· 2008 – 2009 Public Speaking, Executive Leadership, and Conflict Resolution -
Individual or Group Coaching in Kansas City, MO;
CEO’s, Presidents, Owners, Managers and Professionals from the following organizations:
§ Sprint
§ BEMA
§ NY Life
§ Openwave
§ Advocare
§ Bob Proctor Life Success Consultants
§ Others including: Executive Accounting Services, Culture Index, DRA, CPA, Nothing By Chance Coaching, AAS Restoration, M & I Bank, Miller's Landscape & Lawn Care, Professional Accounting Services, Smiles Delivered, Healing Well Chiropractic, Allure New Media, Isagenix, Gach Consulting, Ideas In Organizing, Abraham Heating & Cooling, Life Transformation Coach, Wright International Student Services, Hands on Healing Massage, Western Associates, Alliance Financial & Income Tax, Archimericana Architect & Associates, Monavie, Sonrisa Salon, Liberty Nutrition, YTB Travel, Midwest Roofing Concepts
· 2003 – 2008, Communication Instructor
1997-1999 Metropolitan
Community Colleges,
· 2002 Community Relations
Business Development Conference, CA Credit Union League
· 2002 Organizational Change
Leadership
Palomar College,
· 2001-2002 Interviewing Presentations
San Diego Unified School District,
· 2000-2003 Numerous presentations at educational events on behalf of
California Coast Credit Union
throughout the
community including audiences of 10-1200 people
· 1993-1995 Spoke at various meetings for Fellowship of Christian Athletes
· 1989-1991 Spoke at conventions to 200+ people
South East
District and Minnesota
Association of Student Councils
EDUCATION
·
Missouri
State University,
Master of Arts
in Communications
·
Concordia College,
Bachelor of Arts in Communications and Psychology
WORK EXPERIENCE
8/03– 12/09, Rockhurst
University, Kansas City, MO
8/97 – 12/99 Communication & Fine Arts Department
Communication Instructor
· Courses taught: Organizational Group Dynamics, Small Group Interaction, Interpersonal, Fundamentals of Communication
· Designed and developed activities, workshops and case study analyses
· Participated in Case Study Seminars – Faculty Discussion Workshops
1/05 – Present,
8/97 – 12/99 Humanities Division
Communication Instructor
· Courses taught: Public Speaking (18 classes)
· Created assignments and activities
· Reviewed and evaluated written work and oral presentations
6/00–2/03
Marketing Department
Community Relations Manager
· Managed all school, district and program partnerships including creating, revising and following through on partner agreements
· Built new relationships with educational groups and institutions
· Negotiated with executives to secure the credit union's involvement in new projects and activities in the educational community
· Represented the credit union on two educational boards
· Coordinated employee participation in 5-7 community events/year
· Received Honorary Service Award from Foothills Council PTA
· Awarded Employee of the Month in August of 2002
3/98–5/98 Hallmark Cards, Inc.,
Communication Consultant for the Project Manager
· Assessed "living document” plan – a project to eliminate duplication of efforts and increase flow and access of information across teams
· Analyzed employee input gathered from email feedback
· Proposed plan of action to include all individuals in change process
8/95–5/97
Communication Instructor
· Courses taught: Interpersonal, Interviewing, Public Speaking
· Served as Graduate Student Council Representative
· Assisted Director of Graduate Studies in research on the role of videotaped feedback in the instruction of public speaking